Distribution Center Manager - Phoenix

For quick consideration apply here

The SCOOTER Store is America’s leading supplier of power chairs for people with limited mobility. The SCOOTER Store has retail locations, distribution centers and a network of service specialists across America. The SCOOTER Store has grown from a vision into a highly successful national enterprise with 1,100 employee owners.

Summary:
Responsible for overseeing and managing all the day-to-day operations of the Distribution Center and ensuring its productivity to include deliveries, service, inventory and compliance with all Medicare, State and local rules and regulations.

Essential Duties and Responsibilities:
• Primarily responsible for customer and client service, to include management of delivery and service schedules, initial customer contact, walk-in customers, problem/complaint resolution, inquiries, referrals and ride-alongs.
• Verify appointments with customers and employees and ensure timely and successful completion of appointments.
• Order closeouts and verification of all delivery paperwork.
• Responsible for opening, closing and daily operations of warehouse facility.
• Use Inventory Management System Software to perform all inventory functions including receiving, shipping and maintaining accurate inventory.
• Oversee additional inventory functions including battery disposal, pallet removal, product returns, maintenance of par stock levels and general organization of inventory in warehouse using rack and bin locations.
• Responsible for vehicle maintenance and safety inspections.
• Monitor shipping and receiving activity (UPS / FedEx)
• Build and manage relationships with all vendors at the local level.
• Manage employees and their expectations, to include recruiting, training, performance evaluation and terminations.
• Responsible for employee training including software training, Hazmat, ACHC, HIPPA, delivery procedures, corporate policies and procedures, OSHA and defensive driving.
• Utilize the MBD process to include attending planning meetings to prepare the “planning pyramid”, morning huddles, weekly staff meetings and daily and weekly conference calls with the corporate office.
• Provide improvement ideas and suggestions to both DC and corporate staff in regard to products, inventory, paperwork, personnel, vendor relations and compliance issues.
• Develop and maintain personal development plan to ensure continuation of professional growth.

Qualifications:
• Read, analyze, and interpret professional journals, financial reports, and legal documents as necessary.
• Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Write reports, business correspondence and procedure manuals.
• Effectively present information and respond to questions from groups of supervisors, customers and the general public.
• Communicate technical concepts and thoughts to management.
• Apply moderately complex mathematical equations as applicable. (For example: calculating discounts, interest, commissions, proportions, percentages, and volume, and applying concepts of basic algebra and geometry.)
• Inventory Control knowledge required
• Customer Service skills required
• Working knowledge of Microsoft Office required
• Time management skills
• Bachelors degree preferred
• General employment practices knowledge preferred
• Bilingual skills a plus

Education and/or Experience:
High school diploma or equivalent; and five to seven years of supervisory/management experience, preferably in a Warehouse/Logistics environment.

Certificates, Licenses, Registrations:

Valid Driver’s License with proof of clean driving record

In return for your experience, The SCOOTER Store offers a competitive salary and a generous benefits package.

The Scooter Store is an Equal Opportunity Employer.


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For quick consideration apply here