Mail/Reprographics Associate - (CC25360)

Are your plans for the future as ambitious as ours?

We should talk. At Williams Lea, we're building on a track record of achievement that spans 184 years. As you might imagine we're thinking bigger than ever. We're doing more than ever for our clients. And now more than ever, we're offering exceptional career opportunities to people like you. See for yourself.

Position Summary
To provide efficient processing and delivery of incoming and outgoing U.S. mail and various special mails.

Job Responsibilities:

Incoming Mail:
Sort and distribute U.S. Mail and special mails (Fed Ex, UPS, Parcel Post, etc.)
Maintains files, logs and records on all incoming mail as required by client and corporate.
Deliver special and rush packages.
Deliver mail to each department, person, or pre-established drop area as required by the client.

Outgoing Mail:
Complete all mailings in a timely manner.
Sort and stamp outgoing mail.
Operate postage machine according to policy and regulations.
Prepare for mailing Certified, Registered, Insured articles, special mail.
Maintain files, logs, and records on special mailing.
Pick up outgoing mail and interoffice mail from each department or pre-established drop area as required by the client.

Other:
Communicate with supervisor or client on job or deadline issues.
Assist in training new employees to the policies and procedures at the client site.
Utilize software mail applications where applicable.
Answer telephone in mailroom.
Adhere to BBS policies in addition to client site policies.
Use equipment and supplies in a cost efficient manner.
Must be able to work standing up all or most of the time.
Hazards include working with office machines (copiers, faxes, scanners, bindery equipment, papercutters) and cleaning supplies & toner.

Job Qualifications:

At least 1 year work experience in a business environment preferred.
Knowledge of mail equipment and USPS regulations helpful but not required.
Strong interpersonal communication skills required. Must maintain a professional phone demeanor. Must be able to communicate and interact effectively with multi-functional and diverse backgrounds.
Excellent organizational skills required. Requires ability to meet deadlines in an environment with changing priorities.
Ability to handle sensitive and/or confidential materials a must.
Attention to detail.
Must work well in a team environment.
Good problem solving skills necessary, with an ability and understanding of when to escalate a problem to a supervisory level.
Proven customer service skills required in order to create, maintain and enhance customer relationships.

Williams Lea offers competitive salaries and an excellent benefits package. We are an equal opportunity employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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