Operations Representative (NO TRAVEL) - Birmingham, AL

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CHEP is the world leader in pallet and container pooling services, serving many of the world’s largest companies. CHEP issues, collects, conditions and reissues more than 265 million pallets and containers from a global network of more than 500 service centres in 42 countries, helping manufacturers and growers transport their products to distributors and retailers.

CHEP partners with customers to develop pooling solutions that ensure reduced product damage, offer enhanced delivery efficiencies, eliminate waste and cut supply chain costs, adding exceptional value for its customers. With more than 300,000 customers around the globe, including Procter & Gamble, SYSCO, Carrefour, Kellogg’s, Woolworths, Kraft, Nestlé, Lion Nathan, The Home Depot, Tesco, Unilever, Hewlett Packard, Ford and GM, CHEP is known for “Handling The World’s Most Important Products…Everyday."


CHEP employs more than 7,700 employees in 42 countries and benefits from more than four decades of industry experience internationally.







Purpose of the job:

 

Perform Plant Manager/Operations related duties pertaining to the day to day operation of a dedicated Service Center within the CHEP Operations network.  The role will act as the single point of contact for CHEP and will have full responsibility to oversee the KPI’s of the third party management activities.

 

 Key Accountabilities:

 

·  Conducts quality audits per operations manual guidelines and ensure proper controls are in place to maintain quality standards that meet or exceed customer expectations

·  Develop procedures to provide continuous improvement around Quality, Cost, Delivery and Safety

·  Interact and develop a partnership with the Third Party managing the facility to ensure compliance to CHEP standards and SOP’s

·  Perform audits and report on Service Center operations Key Performance Indicators (KPIs).

·  Ensures proper handling and storage of CHEP equipment.

·  Ensures proper receiving and shipping of CHEP equipment

·  Perform audits around Safety and Sanitation to ensure compliance.

·  Performs other duties as needed.

 

Key relationships:

 § CHEP Plant Operations Manager§ Service Center Plant Manager

§ Third Party Management group

§ CHEP Logistics

§ CHEP Transportation

§ CHEP Sales and Customer Service

 

 

Knowledge and Attributes

 § Knowledge of Microsoft office programs including MS Excel, MS Word, MS Power Point or comparable programs.§ Negotiation skills§ Proven analytical and problem-solving skills§ Understanding of basic accounting practices  Excellent verbal and written communication skills

 

 

Experience:

 § Education: Bachelors degree in Engineering, Business, Operations  or equivalent related experience.§ 3-5 yrs production experience  Supervisor or Manager experience within a production environment