Sr. Siebel eService Configurator

· Must have advanced experience with Siebel Tools.

· Experience with making modifications specifically to Service and eService. For example, the resource should be able to do the following..

a. Modify eService to give a different view depending on whether the user is a customer or partner. This may require personalization.

b. Recommend and implement a strategy for RTS (Right to Services also called Entitlement as a part of the Service module) based on how the client uses products and agreements.

c. Customize eService to display CRs on the web much like SRs. CRs customers can view will be filtered based on RTS.

· Resource would need to be on-site at least 50% of the time.
Must have strong communication skills.

looking for very well rounded consultants in Siebel.