Interpretation Programs Manager

ARAMARK Harrison Lodging has become the industry leader by creating unique, customized solutions - one customer at a time. In 2005, nine ARAMARK Harrison properties have received the 2005 Pinnacle Award from Successful Meetings — the most credible and prestigious symbol of excellence among meeting planners.
ARAMARK Harrison Lodging was formed when ARAMARK Conference Center Management acquired Harrison Conference Centers in 2002. This combined ARAMARK's expertise in operations and managed services with Harrison's outstanding marketing strength and innovation. The results are impressive: a management team with exceptional experience and a portfolio of properties unsurpassed for learning, communication and personal growth. Our centers support standards established by the International Association of Conference Centers and offer the highest levels of hospitality and guest satisfaction.


ARAMARK Harrison Lodging properties range from corporate, government and non-profit centers to hotels and inns affiliated with leading colleges and universities as well as national and state parks across the country. Experience amazing destinations like Lake Powell Resorts & Marinas or Shenandoah National Park and encounter our “Outdoor Hospitality Experience”.


The  Interpretation Program Manager is responsible for designing, organizing and conducting interpretive training programs at Lake Powell Resort & Marina . The Program Manager will support the following departments: Scenic Cruise Adventures (SCA), Boat Tours, Wilderness River Adventures (WRA), Float Trips, Wilderness River Adventures Whitewater.

 

The Program Manager will ensure consistence with GCNRA/NPS and GRCA/NPS Interpretation Standards. Maintain close liaison with GCNRA/NPS and GRCA/NPS Interpretive Personnel.  Supervise interpretive personnel through auditing and coaching. Assist department managers in seasonal hiring of interpretive staff (guides, pilots, etc.) Act as mentor to new interpreters. Develop and maintain professional relationships and liaisons with the National Park Service, National Association for Interpretation; Glen Canyon Natural History Association, John Wesley Powell Museum, local community and any other regional Interpretation-based organizations.



Certified Interpretive Planner or Certified Interpretive Manager through NAI (Current, or within one year)

Minimum of 2 years experience in managing, training and coaching interpretive personnel. Demonstrated knowledge of regional cultural and natural resources. Excellent oral and written communcation skills and superior customer service skills needed. Ability to speak a second language (fluency not-required), such as French, German, or Navajo desired. Familiarity in copy- and interpretive writing, graphic design desirable. Previous experience in hospitality/tourism recuired.