Administrative Assistant, Professional Services (full- or part-time)

Administrative Assistant, Professional Services (full- or part-time)

 

 

We are committed to providing both our clients and our dental care practitioners with outstanding customer service.  You will be their advocate/department liaison as you listen and deliver superior assistance and administrative support in a fun and supportive environment.  Are you a bright, resourceful, enthusiastic problem-solver who is service and results oriented?  If so, we welcome you to our team.

 

The Administrative Assistant for Professional Services provides administrative and clerical support to and for the areas of professional services, quality assurance and regulatory compliance.  This includes processing all updates to provider contracts and files and ensuring that accurate documentation is maintained.  The Administrative Assistant is also responsible for entering information into proprietary software (PICK), Excel and ACT .  He/she processes and updates the provider network changes for all general practitioners and specialists.  In addition, the incumbent processes provider-generated transfers due to office closure or plan cancellations, and assembles/mails transfer notification letters to all members.

 

The Administrative Assistant maintains and distributes monthly and quarterly reports on dentists, members and utilization monitoring.  He/she also prepares documentation for Board of Director meetings.  Other responsibilities include training interns, updating departmental literature, responding to provider calls/questions/requests and initiating appropriate follow-up.

 

Qualifications and Requirements

 Knowledge of dentistry vocabulary, proceduresAbility to maintain high degree of confidentialityHighly organized, analytical producer of documentation and reportsArticulate communicator, verbally and in writingAbility to work quickly and independentlyAbility to establish easily a professional and supportive rapport with providers of dental health careSuperb computer skills

 

A great attitude and a willingness to help others will be rewarded in this employee-owned, specialized health care company.  In addition to your base salary, we offer excellent medical, dental and disability benefits, as well as performance incentive bonuses, 401k and ESOP (Employee Stock Ownership Plan) participation.  To be considered for this position please email your resume and cover letter to hr@dentalhealthservices.com .  We look forward to having you on our team.