IRS Files - Department Supervisor- MA, GA, TX

Job Description:

An established 8(a) Service-Disabled Veteran-Owned information technology and consulting firm, Catapult Technology, Ltd. provides comprehensive, quality technology solutions, human resources and management consulting to the Federal government and private sector. Recognized as the top SDVO IT prime contractor to the Federal government, Catapult was ranked by Inc. 500 as the 31st fastest growing private company in the country last year. Catapult is focused on quality service delivery and has been independently certified as a Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI®) Level 3 company. Catapult is ISO 9001:2000 registered. Founded in August 1996, Catapult is headquartered in Bethesda, Maryland, and is celebrating its tenth year in business.

 

Catapult Technology is seeking full-time Department Supervisors for three locations;

Austin, TX, Atlanta, GA, and Andover, MA.

 

DEPARTMENT SUPERVISOR:

 

Experience Requirements:

• Experience in the supervision and scheduling of similar activities related to departmental operations of similar size, scope, and complexity.

• Experience in supervising up to 40 people.

• Experience of four or more years in a supervisor position

 

Educational Requirements:

• High School graduate or equivalent. Functional Responsibilities:

• As a full time position, reports to the Site Manager to supervise, plan, schedule, control, and direct assigned functional work center to accomplish contract-specified out-comes.

 

Duties include:

• Assist in production scheduling and staffing of the department

• Attend scheduled production meetings on the main campus of site location on at least a weekly basis. Frequency may be daily during peak filing season

• Provide day to day guidance and oversight of subordinates, actively works to promote and recognize performance

• Monitor daily workloads and coordinate with Leads to establish staffing schedules based on workload projections

• Identify problem areas and take corrective action

• Reports significant concerns, issues, and problems to the Site Manager

• Review and approve Weekly Production Reports

• Implement quality control in assigned functional area o Perform quality control random sampling against established IRS Performance Standards o Conduct and documented quality inspections for work in assigned functional area o Assign and monitor quality work, assure staff conforms to organizational policies and procedures and government regulations o Conduct supervisory inspections of the work performed in their functional area in accordance

 

o Utilize the “Issue Identification, Prevention, and Corrective Action Process.”

o Monitor and analyze quality issues and trends.

o Take appropriate action to maintain effective quality control in sssigned functional area

o Ensure that assigned employees have required certifications, qualifications and training o Participate in the “Responsive Job-Skill Training Process.”

• Reviews and approves time keeping on all subordinates

• Maintain satisfactory standards of employee competency, conduct, appearance, and integrity.

• Be the Alternate Site Manager as needed

 

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.