Service Technicians (IT)

We are the Valley’s leading provider of IT Services for Small- and Medium-sized business. We are currently reviewing applications for an experienced PC, Network, and Windows Server Technician with excellent customer service skills and professional appearance.



Duties:



Respond to customer issues by diagnosing and correcting problems in Windows-based networks either through remote access or onsite-visits, as necessary and available.



Accurately diagnose and correct issues with Windows PCs, Printers, Network Infrastructure, and/or Windows Servers and common Microsoft applications.



Recognize opportunities to improve performance, reliability, and/or functionality any IT environment encountered.



Maintain detailed and accurate records of services performed and network configurations.



Display professional and confident appearance during all aspects of your duties.



Participate in continuous education to improve your skills and abilities as directed by the Company.





Skills/Qualifications:



Experience designing, supporting, and/or implementing Active Directory-based Networks.



Experience supporting Windows-Based PCs, hardware and software.



Experience with TCP/IP, DNS, DHCP in a small- or medium-sized business.



Experience with customer service, face-to-face and telephone.



Ability to represent the company with the utmost in professionalism and competence at all times.



Formal IT education or equivalent experience required.



MCSE certification is desired..





 

Applicants must have a valid Alaska Driver’s License, a reasonably clean driving record, and reliable transportation. Applicants may be drug tested and/or have to submit to a background check.



This is a great opportunity to work with a small but rapidly growing group of dedicated professionals with a top-notch reputation and excellent customer base. Our goal is to provide the best service available to our clients with no excuses…if you also like being the best there is in your field, we want to hear from you