Geek Squad Agents

Geek Squad 24 Hour Computer Support Task Force®

Serving the Public, Policing Technology and Protecting the World



Geek Squad Precinct in Best Buy™ Stores

Agents are standing by at Precincts inside all Best Buy stores.



GEEK SQUAD® AGENTS WANTED - PC OR APPLE SERVICE / SALES TECHNICIANS



Geek Squad Agents will work in a fast paced retail environment performing computer-related installations and technical support. Although sales will not be your primary function, let’s just face it, when our customers spot a sharp technical mind dressed like an Agent, they can’t help but ask a few technology questions. Geek Squad Agents should have the ability to interact with customers while showing respect, courtesy and professionalism. A+ Certification is a plus.



Agent opportunities:

Agent must develop customers as they perform on-site repairs, setups and networking, both in homes and businesses, and will assist customers in Best Buy when not on-site. This very responsible person is provided a "Geekmobile" and a parts inventory. Excellent driving record required.



Do you have the skills?

* DOS, Windows 9x/ME/2000/XP or Apple MacOS

* Troubleshooting of Operating Systems and Internet connection issues

* Knowledge of computer hardware diagnostic and troubleshooting

* Software installations and upgrading

* Can install / troubleshoot all computer-related devices (video, sound, modem, printer, scanner, camera, etcetera.)

* Have the ability to research online and work through problems

* Explain computer-related sales and service options to people shopping Best Buy and over the phone



Geek Squad is driving to create a unique service experience, one that offers our customers service and solutions when and where they want them. You'll use your people and technical skills to ward off computer disasters, small and large.



You will be offered competitive pay, a generous discount at Best Buy stores, a wide range of benefits and excellent opportunities for career advancement.



EOE/Drug Free Employer