Computer Shop PC Help / Support Technician Level II

JOB DESCRIPTION

Escalon Computers provides its customers with service and support for a wide array of computer-related issues.  Where big name companies fall short in support, Escalon Computers takes over.  Our office regularly services PCs, Macintosh, Notebooks, PDAs, and other various electronic devices.  Our customers are both residential and business; work is performed either in our shop or onsite at the customer’s location.  In addition to computer service, Escalon Computers is also home of Velociter Wireless, a local wireless Internet Service Provider.  Velociter Wireless delivers high-speed always on Internet solutions to rural locations that are otherwise deprived of traditional solutions such as xDSL, T1, or Cable.  Between Escalon Computers and Velociter Wireless, our technicians are exposed to a wide variety of challenging situations.

 

SELF-EVALUATION

If the applicant is not confident he or she can correctly answer a minimum 7 of the following 10 questions, he or she is most likely under qualified for this position and should consider an alternative.  Additional extensive testing is mandatory for all applications in order to be considered for this position.  (Do not provide answers)

 Describe what functions a DNS server provides?What would be the likely function of a server hosted at imap.velociter.net be?While assembling a new computer you use a 250GB IDE HDD and choose to perform a fresh install of Windows 2000 with intergraded SP2.  After the Windows installation is completed you notice the hard drive is only  recognized as 137GB, why?What type of files does the extension CSV commonly represent?What does the Windows 98 SFC.EXE utility provide?Describe what a paging file is.  What changes can you make to a Windows-based system to optimize paging file performance?Describe what functions the DOS utility NET can perform.What type of files does the extension PST commonly represent?Provide an example of a class A IP.Explain the difference between a bridge and router.

 

BENEFITS

-Company issued attire (uniforms) -Healthcare Insurance

-Paid Vacations -Tuition reimbursement

 

RESPONSIBILITIES

-Professional, ethical conduct (most important) -Strong customer service and verbal skills

-Virus removal, detection -Spyware removal, detection

-Hardware installation, troubleshooting -Software installation, troubleshooting

-On-site work in a business / professional environment -Interaction with co-workers

-Familiarity with all breeds of MS-based OS  -Network diagnostic, design, troubleshooting, and maintenance

 

HOW TO APPLY

  Visit Escalon Computers to pick up an application (1900 McHenry Ave., #103, Escalon, CA 95320)

  Visit www.velociter.net follow the Employmentt link to an application


Keywords: PC Tech, PC TTechnician, Information Technology, Information Tech, Computer Repair, ITT Tech,CIS