Financial Service Officer (Bank)

Position: FSO

Department: Sales/Personal Banking

 

Education & Experience:

·  BBA Degree preferred.

·  3-4 years experience in New Accounts a plus; or equivalent combination of education and experience.

·  Previous banking experience is preferred.

·  Home Equity Lending experience 

·  Sales experience

 

Knowledge, Skills, & Abilities:

·  Knowledge of basic computer functions.

·  Knowledge of consumer products and services.

·  Knowledge of English and Spanish (bilingual).

·  Skills needed to communicate effectively (verbal and written)

·  Knowledge of the local market, trends, and competitors..

·  Ability to contribute to the profitability and growth of the organization by selling and cross selling bank products/services.

·  Knowledge of bank policies and procedures

·  Ability to provide excellent customer service.

·  Ability to provide a wide range of services including account servicing and problem resolution.

·  Ability to meet goals and deadlines

·  Other duties may be assigned.