Sales Executive

COPA Airlines is looking for experienced Sales Executives in the New York City Area

 

 



SUMMARY OF THE POSITION:

  Person will be responsible for complying with the income share of travel agencies and corporate accounts assigned to his territory.  Performs follow-up tasks and supports his customers (Travel Agencies and Corporate Accounts) at their locations.  Represents Copa Airlines with travel agencies and the business community of his/her city.

 

WORK DESCRIPTIONS:

·  Person will be responsible,  in conjunction with the Sales Manager, for complying with the income and passenger budget assigned to the station

 

·  Visits regularly, emphasizing customer service, Travel Agencies and Corporate Accounts assigned by the Sales Manager.

 

·  Keeps Travel Agents and Corporate Accounts informed of sales policies, excursion programs, congresses, conventions, incentives programs, tariffs and itineraries and any other job related information.

 

·  Maintains up to date information concerning sales policies and philosophies utilized by the competition and informs the Sales Manager concerning their activities such as: Incentives, tariffs, itineraries, promotions, Fam-trips, etc.

 

·  Maintains a close relationship with Travel Agents and Corporate Accounts.

 

·  Is well informed regarding our published and unpublished tariffs, the joint tariffs with other airlines, changes and updated itineraries, special promotions.

 

·  Attends the quotations requested by travel agents and corporate accounts.

 

 

·  Coordinates his/her work through the local Sales Manager, with the areas of Revenue Management, Reservations, Copa Vacations, Public Relations and Advertising, Corporate, Finance, Corporate Design, Counter and Airport.

 

·  Attends organized groups of corporate companies sold by travel agencies or passengers on excursion at the airports by taking photographs as an advertising media for the company.

 

 

·  Attends programmed activities for Travel Agents and/or Corporate Accounts such as: Corporate Fam trips, HUB, Awards ceremonies, seminaries, sales clinics, workshops and fairs.

 

 

·  Is well informed of current activities in the commercial, cultural and sports arena to be able to offer our services and capture potential traffic.

 

·  Follows up on sales share and/or income from Travel Agencies and Corporate Accounts, through the use of Sales Book to measure the increase or decrease of the same. Compiles a statistic per Agency and prepares a market participation analysis per Agency or Corporate Account.

 

·  Provides objective creative ideas that will add value and lead to work improvement and productivity.

 

·  Performs other duties inherent to the position and assigned by the immediate supervisor.

 

 

 

  SUPERVISIÓN:

  -  Reports to and receives instructions from the Station´s Sales Manager.

 

BASIC REQUISITES:

  Academic Level

- Three (3) to four (4) years of college education in Marketing and Sales

 

  Experience

- Preferably two (2) years in Sales related work.

 

Special Knowledges

- Basic knowledges of aviation and /or travel agencies.

- Sales Procedures

- Knowledge of the English Language – written and spoken

- Computer Knowledge required: Excel  and Word.

 

Skills and Abilities

- Customer Service Orientation

- Friendly and Agreeable Character

- Disposition to work according to the company´s needs and priorities

- Problem Solving

- Initiative and Dynamism

- Energy and Proactivity

- Team Work

- Practical Learning

- Negotiation

- Persuasion

 

 

PHYSICAL DEMANDS AND ENVIRONMENT CONDITIONS:

  Performs normal physical work under office conditions.

 

 

  TOOLS AND EQUIPMENT:

  -  Computer

  -  Fax

  -  Telex

  -  Typewriter

  -  Copy machine

  -  Audiovisual Equipment



 

 

 

 



www.copaair.com