Account Manager

ValleyCrest Landscape Maintenance's Tree Care Services (formerly Arbor Care), provides award-winning arborist services on a wide range of properties throughout the nation. Rather than focusing on isolated management techniques, our certified arborists approach the tree as an entire biological system ensuring that our services preserve our customer’s trees, improve safety, reduce liability and protect our client’s landscape investment.

 

We currently have a full time position available for an Account Manager in our Tree Maintenance Division. Successful Account Managers are proactive leaders, have a strong work ethic and are self starters who enjoy interacting with the public and our employees.

 

 Account Managers are responsible for:
Managing production for our high quality service including understanding basic horticultural concepts and working efficiently
Managing Tree Care Services’ crews so the business can be grown into a substantive, stand alone Tree Care Services P&L
Building an outstanding production team – developing employees and working with employees to build and support a team environment
Maintaining crew safety and efficient work practices through training and supervision
Ensuring crews have the proper equipment to do their jobs and that equipment is properly maintained
Selling enhancement services in order to improve site conditions; coordinating with other branch employees and customers to ensure that enhancement work is completed successfully, on budget and on time
Ensuring that customers are completely satisfied through effective communication, relationship building and regular site visits
Scheduling work and writing work orders
Partnering with the Business Developer to ensure complete customer follow-up after job completion and that all work performed meets client expectations
Submitting final paperwork to accounting for billing and collection
Demonstrating role model behaviors on ethics and integrity as well as positively promoting the Company culture, in particular, regarding safety, quality and customer service

 

Requirements:
ISA Certified Arborist
Solid understanding of financial statements, capital planning and personnel development
Strong oral and written communication skills
Proficient with computer software programs including Word, Excel, and Outlook
Analytical skills
Strong work ethic
Ability to prioritize job duties
Ability to multi-task in a fast paced environment
Customer service experience – able to identify and resolve customer concerns
Bilingual (Spanish) a plus

 

Please send your resume and salary requirements to be considered for this exciting opportunity. 

 

We offer paid time off, benefits and a 401(k) plan.

 

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