Front Desk Coordinator

Why consider a career at Banfield, The Pet Hospital?  You would be joining a team that cares about your career, your future, your life. At Banfield, you’ll help to make life better for Pets and families while enjoying personal and professional rewards you will not find anywhere else.  You will be part of a Pet friendly work environment where teamwork is built on respect and a commitment to quality of life.

 

As the Front Desk Coordinator, you will greet our clients and Pets in a warm, friendly and welcoming manner.  You will drive the flow of the clients and Pets through the hospital while maximizing the productivity of the veterinary medical team and ensuring excellent communication with team members and clients.

 

In addition to routing the flow of clients, you will actively recruit new clients by promoting hospital services and ensuring superior client care. You will encourage hospital visits and welcome clients and Pets to make sure that they are comfortable in the hospital.  You will educate them about the Pet's health, including Optimum Wellness Plans, preventive care, Pet health needs, and hospital services. As the Front Desk Coordinator, you will be assisting incoming clients by completing required documentation, entering all Pet information and history in the computer, and utilizing proper collars and tags for identification.

 

You will use your outstanding customer service skills to assist outgoing clients by providing all necessary instructions and information while dispensing prescription items per the Veterinarian's instructions.  You will also sell our retail products and schedule future appointments to help keep Pets healthy.

 

Requirements for the position include:

·  High school diploma or GED (or currently enrolled) required, Associate’s or Bachelor’s degree preferred

·  Must be able to lift and/or move up to 50 pounds

·  Must be comfortable around Pets

·  Friendly, outgoing and honest

 

At Banfield, we are looking to attract the best team members so we’ve made sure that our compensation and benefits package is competitive.  We offer a wide range of insurance coverage, continuing education and paid time off.  We also offer special discounts and privileges that can make your career even more rewarding.

 

If you are interested in helping Pets and a rewarding career, then apply today. We are interested in learning more about you!

 

Banfield, The Pet Hospital is an equal opportunity employer committed to employing a diverse workforce, and strongly encourages bilingual candidates to apply.