Customer Service Representative-Office Furniture

 

Kyle Office Supply Customer Service Position for Office Furniture Dept.

September 1, 2006

 

 

Enters furniture orders into computer.

Tracks the status of orders, speaks with manufactures re: orders.

Helps customers in person and over the phone with furniture needs.

Helps organize and arrange the furniture showroom.

Prices and tags items on the showroom.

Waits on customers that come into our furniture showroom.

Helps our sales reps. with furniture orders/questions.

Helps organize furniture catalogs and literature.

Files  claims for freight damaged furniture.

Schedules delivery of furniture to our customers.

Schedules service calls to repair furniture.

Works closely with our Interior Designer on orders.

Must be familier with Microsoft Excel, Word and Outlook

 

 

This person should have excellent communication skills(verbal and written).  Must be very detail oriented and be able to follow through on tasks.  Must be very organized. Multi-task. Must have the ability to work on and complete a project with multiple interruptions.